I thought it may be of interest to take a look on your behalf at the kind of original documents visitors order out when they visit our search rooms, to give you an idea of the wide range of requests we receive for documents each day. I chose a day last week at random, and got peeking!

 
Pattern Book, Ref: 947/1802

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Here on the helpdesk at the History Centre we offer help to many of our visitors who are either unsure of using the census online or are having problems tracing their ancestors when using it.



The Helpdesk

During our many hours spent giving help and guidance we have spotted a few common problems encountered by our visitors. We thought it would be good to share our knowledge with those of you who may also be experiencing difficulties. Hopefully some of the tips will be useful and give you some fresh ideas, encourage you to keep looking and with luck, maybe even solve those tricky problems once and for all!

Why are only half my family on the census page?

The household will continue on the next page. Click on the ‘Next’ icon at the top of the screen and the next page will be shown.

 
Why can’t I find my ancestor on a particular census?

Sometimes names have been transcribed incorrectly. Try using the names of other family members or cutting down the amount of information used on the search page, for instance just putting the county down under residence or putting no residence and just using the place of birth if you know it. The description of the head of the household may be misleading; the true head may have been absent on the night the census was taken. If the wife is classed as ‘married’ rather than ‘widow’, then this is probably the case. Read on to find out more...

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