Posted by: Blog Administrator
on Dec 15, 2009
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Here on the helpdesk at the History Centre we offer help to many of our visitors who are either unsure of using the census online or are having problems tracing their ancestors when using it.

The Helpdesk
During our many hours spent giving help and guidance we have spotted a few common problems encountered by our visitors. We thought it would be good to share our knowledge with those of you who may also be experiencing difficulties. Hopefully some of the tips will be useful and give you some fresh ideas, encourage you to keep looking and with luck, maybe even solve those tricky problems once and for all!
Why are only half my family on the census page?
The household will continue on the next page. Click on the ‘Next’ icon at the top of the screen and the next page will be shown.
Why can’t I find my ancestor on a particular census?
Sometimes names have been transcribed incorrectly. Try using the names of other family members or cutting down the amount of information used on the search page, for instance just putting the county down under residence or putting no residence and just using the place of birth if you know it. The description of the head of the household may be misleading; the true head may have been absent on the night the census was taken. If the wife is classed as ‘married’ rather than ‘widow’, then this is probably the case. Read on to find out more...
Posted by: Blog Administrator
on Jul 3, 2009
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An interesting enquiry recently came in from a person seeking corroboration of the birth of her ancestor in Highworth and Swindon workhouse in 1909. This child’s birth certificate gave her address as 8 Highworth Road, Stratton St Margaret.

Devizes OS Map of Workhouse, 1923
It provided an example of the implementation of the advice of the Registrar General, who in 1904 suggested that the birth and death certificates of inmates should have a euphemistic address, one that spared the family the disgrace of the workhouse.
The correspondent will send this example to the website www.workhouses.org.uk which alerted her to this practice, which has interesting implications for family historians. Intrigued by this I did a spot check on two births in the Devizes workhouse in December 1909. The birth register gave the address as 7 Commercial Road, Devizes. In each case the address was for the roads in which the institutions stood.
Checking the Devizes example was possible because all but the most current registers of the Wiltshire Registration Service are held in the History Centre. Its copy certificate service is now based at the History Centre. Its email address is certificates@wiltshire.gov.uk. Read on to find out about some of our new accessions......